Shipping, Payments & Returns

Do you ship to my country?

We can ship almost anywhere! However, our online store is only able to calculate shipping within the United States. If you have an international address, please contact us to arrange shipping: 719-657-2044

What are my payment choices?

We currently use Paypal to process all payments.

Please note that we will not ship your order until we receive payment from you.

When will my order ship and what are my shipping charges?

Orders will be shipped via UPS. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

If the shipping estimate seems high, you can certainly request a CUSTOM SHIPPING QUOTE! Please call 719.657.2044 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

What is the return policy?

Haefeli's Honey Farms takes great pride in offering you personalized customer service and quality merchandise.  If, for any reason, your purchase does not live up to your expectations, simply return the item in its original condition for exchange, store credit or refund within 30 days of the original purchase date.

Shipping Notices

  • Please check that your shipping address is correct. If we are given the wrong address, you will be charged for additional fees.
  • Due to altitude and air pressure changes, your honey may arrive with the lids "sucked" down into the jar. This is normal.